Identity Verification (KYC) for Login and Withdrawals
In compliance with anti-money laundering regulations and the requirements of the Costa Rican licence (3-102-903325), Holyluck implements mandatory Know Your Customer procedures. These verification steps protect both players and the platform from fraudulent activity.
Required Documentation
- Government-issued photo ID (passport, driver's licence, or national identity card)
- Proof of address dated within the last three months (utility bill, bank statement, or government correspondence)
- Selfie photograph holding your ID document next to your face
- Credit/debit card photos (first 6 and last 4 digits visible, middle digits and CVV obscured)
Verification Timeline and Requirements
Document verification is typically completed within two banking days of submission. All uploaded images must be clear, unedited, and show all four corners of the document. Holyluck reserves the right to request additional documentation for withdrawals exceeding certain thresholds or if account activity triggers security protocols.